Product Quality Guarantee

At Vitality and Medical, we take great pride in the quality of our products and are dedicated to ensuring your satisfaction. Each item is backed by a manufacturer’s warranty, providing peace of mind with every purchase. For specific warranty details, feel free to contact us directly.

What Should I Do If My Product Is Damaged?

We recommend carefully inspecting the packaging of your item(s) upon delivery. If you notice any visible damage, including damage to the box, please make sure to note it when signing for the package. If you're unable to thoroughly inspect the contents but suspect potential damage, write "suspect damage" on the delivery receipt.

In the event that your item(s) arrive damaged, please email photos to us at support@VitalityandMedical.com, and we will promptly arrange for a replacement or refund.